FAQ
Find answers to frequently asked questions
NEW SEASUNSALSA® CHRISTMAS EVENT
Find answers to frequently asked questions
Salsa Grand is a winter salsa & mambo festival held in Zagreb, Croatia — bringing the Christmas spirit, top international artists, and a premium social dance experience under one roof.
It combines high-level workshops, elegant parties, and an intimate community vibe at the 5-star Sheraton Zagreb Hotel.
November 28 – December 1, 2025
Hotel Sheraton Zagreb, Kneza Borne 2, Zagreb, Croatia
Confirmed artists include: Franklin Diaz, Danny & Dayana, Jose Diaz & Nerea Perez, Panagiotis & Myrto, Alicia Velasco, and Natasha & Yerko.
Our DJs: Julian Duke, Dmitri, Rumbero, Sergio, Fabris, Marc Chang.
There are two main ticket types:
Yes. Each ticket must be personalized with the attendee’s full name before the event.
Only if tickets are not sold out in advance.
Yes — a name change is possible.
You can request it by purchasing the Name change service on our webshop and contacting the organizers with your order number and the new participant’s details.
Refunds are only possible if you purchased Ticket Cancellation Insurance during checkout.
It’s an optional add-on that guarantees an 80% refund (excluding the insurance fee) if you can’t attend for any reason.
It must be purchased together with your ticket — it can’t be added later.
No, accommodation is not included.
However, as a festival attendee you can book special rates at Hotel Sheraton Zagreb via our official booking link .
The closest airport is Zagreb Franjo Tuđman International Airport (ZAG), approximately 25 minutes from the hotel by car or shuttle.
You can take a taxi, Uber/Bolt, or the airport shuttle to the city center (Sheraton is just a few minutes’ walk from the main bus station).
No partner needed!
All workshops are rotation-based, meaning partners switch frequently, creating a great learning and social experience.
Most workshops are open level to intermediate/advanced.
Yes — every Grand Pass and Party Pass includes access to all official Salsa Grand parties.
Filming is allowed only when instructors give permission at the end of the class.
Professional festival photographers will capture moments during the event, and media will be published after the festival.
After check-in at the registration desk, you’ll receive your wristband.
Please don’t remove it — lost wristbands cannot be replaced.
Please visit the Lost & Found at the registration desk.
Unclaimed items will be kept until the end of the festival.
Photos and videos will be shared on our official social media channels - Facebook page and Instagram @salsagrand.
For any inquiries, email us at [email protected].
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